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Privacy Policy

Effective date: December 14, 2025

1. What we collect

  • Account data: name, email, and other information you provide.
  • Connected financial data: if you connect an account via Plaid or similar providers, we may receive transaction information to identify and verify rent payments.
  • Usage data: basic analytics about how you use the site (for example, pages visited).

2. How we use data

  • To provide the service (verification, reporting support, and account features)
  • To prevent fraud and protect users
  • To provide support and communicate about your account
  • To improve product performance and reliability

3. How we share data

We share data only as needed to operate the service, such as with infrastructure partners and vendors (for example, Plaid for account connectivity and partners that help enable reporting). We may also share data if required by law.

4. Data security

We use industry-standard safeguards to protect personal information. However, no method of transmission or storage is 100% secure.

5. Your choices

  • You can request access, correction, or deletion of your data where applicable.
  • You can disconnect linked accounts and cancel your subscription at any time.

6. Contact

Privacy questions? Email privacy@therentreporter.com.

7. Related documents

See our Terms of Service for billing and service terms.